Jordi Biosca

IT Infrastructure Manager BAXI

What solution did we implement at Oxigen, and what need or challenge were you looking to address?

“We were looking for a data center that offered the highest level of assurance in terms of security, redundancy, and resilience. Oxigen provided us with just that through an effective solution and personalized service. A particularly telling example was during the widespread power outage: their contingency systems performed as planned, and the backup generators kicked in immediately and seamlessly, allowing our servers to remain operational without interruption.”

How would you describe your experience working with Oxigen during the implementation and development of the project?

“Oxigen stands out for its professionalism, its approachable manner, and smooth communication that facilitates day-to-day management.”

What would you highlight about the Oxigen team’s customer service and approachability?

“The Oxigen team is friendly and approachable, and they’re always available when you need them. On the day of the blackout, I was able to contact them by phone, and they immediately confirmed that all systems were operating normally. In addition, they sent a follow-up email confirming that the infrastructure was functioning properly. At a time of such uncertainty, having that information quickly and clearly was essential.”