Eduard Sunyer

In our sector, security and confidentiality are non-negotiable. We manage extremely sensitive information and needed genuine assurances before outsourcing. We chose Oxigen because, from the outset, they demonstrated a clear understanding of the critical nature of our business. We particularly value the robustness of their infrastructure, redundancy at every level and transparency across their processes, underpinned by standards such as ISO 27001. More than a supplier, we were looking for a long-term technology partner.

For us, it was essential to have an environment that met the most demanding physical and logical security standards. We required recognised certifications, strict access controls and full process traceability. High availability and business continuity plans were also key. As a firm subject to stringent regulatory requirements, compliance with data protection obligations was a fundamental condition. Oxigen fully met these requirements.

I would highlight the team's commitment and accessibility from the very start of the project. They understood our priorities and time constraints, which is essential for a CIO. Communication is fluid and consistently solution oriented. This combination of professionalism and a personal approach provides significant reassurance at executive level.

The migration was a particularly critical stage and was managed with rigorous planning. Coordination between both teams was constant and well structured. Throughout the process, we felt fully supported technically and saw a strong ability to anticipate potential risks. In day-to-day operations, we particularly value the speed of response and proactive approach. It is a collaboration built on trust and continuous improvement.